Terms and Conditions 368mega – A Complete Guide for Malaysia Players

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and 368mega ("Platform", "We"). By registering an account, making a deposit, or using any 368mega service, you confirm that you have read, understood, and agreed to be bound by all provisions contained in this document.

1Account Eligibility and Registration

To register and use 368mega services, you must meet all of the following eligibility criteria without exception. 368mega reserves the right to reject registration applications or close existing accounts if any of these conditions are not met.

1.1 Age Requirement

You must be at least 18 years old, or the higher age required by applicable local laws in your jurisdiction. 368mega does not permit minors to register, play, or conduct any transactions on this platform under any circumstances.

1.2 Registration Information

When registering, you are required to provide complete, accurate, and up-to-date information, including:

• Full name as stated on your official identification document
• An active mobile number registered in your name
• A valid and accessible email address
• Correct date of birth
• A Malaysian bank account number registered in your name

1.3 One Account Per Individual

Each individual is only permitted to hold one active account at 368mega. This prohibition covers the use of another person's name, a different email address, a different phone number, or any other method to open additional accounts. If multiple accounts belonging to the same individual are found, 368mega reserves the right to close all such accounts, cancel all bonuses, and withhold all pending withdrawals.

2Account Security and Password

You are solely responsible for keeping your account login details secure. 368mega will not be held liable for any losses resulting from your failure to maintain password confidentiality.

• Use a unique, strong password that is not used on any other platform
• Do not share your username or password with anyone, including family members
• Log out of your account after every session, especially when using public devices
• Enable two-factor authentication (2FA) for added security
• Notify 368mega immediately if you suspect your account has been accessed without authorization

368mega will never ask for your password via email, live chat, or phone. If you receive any such request, it is a phishing attempt — please report it to our security team immediately.

3Deposits and Withdrawals

3.1 Deposit Methods

368mega accepts deposits via a variety of supported payment methods, including local bank transfers, digital wallets, and approved electronic payment methods. All deposits must be made from an account or digital wallet registered in your own name.

• Minimum deposit limit: MYR 30 (depending on payment method)
• Deposits are processed instantly or within 5 minutes
• Any applicable taxes or bank fees are the player's responsibility
• 368mega does not accept cash deposits or international wire transfers

3.2 Withdrawal Requirements

Withdrawal requests can be submitted at any time through your account control panel. However, certain conditions must be met before a withdrawal can be processed:

• KYC (identity verification) must be fully completed with valid documentation
• All rollover requirements tied to active bonuses must be fulfilled first
• Withdrawals are sent only to the bank account registered in your profile
• Minimum withdrawal amount is MYR 50 per transaction
• Daily withdrawal limit is MYR 50,000 for standard accounts

3.3 Processing Time

Most withdrawals are processed within 5 minutes to 1 hour depending on the chosen method and the time the request is submitted. Withdrawals made outside normal banking hours may take slightly longer. 368mega is not responsible for delays caused by third-party banking institutions.

4Bonuses and Promotions

All promotions and bonuses offered by 368mega are subject to specific terms stated in each promotional offer. The terms in this section serve as general guidelines applicable to all promotion types unless stated otherwise.

4.1 Bonus Eligibility

• Welcome bonus is for new players only, available upon first registration and first deposit
• Players may not claim the same bonus more than once unless stated otherwise
• Players using a VPN or proxy to access the platform are not eligible for any bonuses
• 368mega reserves the right to void bonuses if there is any indication of abuse or fraud

4.2 Rollover Requirements

All bonuses have a rollover requirement (also known as turnover or wagering requirement) that must be met before winnings from the bonus can be withdrawn. For example, a MYR 100 bonus with a 5x rollover means you must place a total of MYR 500 in bets before a withdrawal is allowed.

Not all games contribute at the same rate toward rollover requirements. Contribution rates by game type are generally as follows – slots contribute 100%, Live Casino table games typically contribute at a lower rate. Please refer to the Promotions for full details on each offer.

5General Game Rules

All games at 368mega use a Random Number Generator (RNG) system verified by independent auditors. This ensures every game result is entirely random and cannot be influenced by any party, including 368mega itself.

• Game results are final and cannot be disputed once a round is completed
• Technical disruptions during gameplay will be resolved based on server records maintained by 368mega
• In the event of an identifiable technical error, 368mega reserves the right to void and refund the affected wager
• Strategies or methods intended to exploit system errors are strictly prohibited
• Use of automation software, bots, or any third-party tools to play is strictly prohibited

For Live Casino games, all decisions delivered by the live dealer are final. Any disputes or complaints must be submitted within 24 hours after the game session ends.

6Usage Prohibitions and Restrictions

Use of the 368mega platform is subject to strict prohibitions. Violation of any of these prohibitions will result in appropriate action, including permanent suspension or closure of your account without prior notice.

Strictly Prohibited Actions:

• Registering more than one account for any purpose
• Using a false identity or another person's personal information
• Attempted money laundering through this platform
• Player collusion to exploit bonuses or games
• Use of VPN, proxy, or fake IP addresses to access the platform
• Using software or tools to unfairly analyze or predict game outcomes
• Any form of fraud or misconduct including unauthorized chargebacks

7Responsible Gambling

368mega genuinely cares about the well-being of our players. We believe gambling should be enjoyed within healthy, controlled limits. Our platform offers a range of tools to help players manage their gaming habits.

• Daily, weekly, and monthly deposit limits that you can set yourself via account settings
• Loss limits that allow you to set the maximum amount you can lose within a specified period
• Self-break option from 24 hours to 6 months, effective immediately
• Permanent self-exclusion option for players who require serious assistance
• Access to external support resources for problem gambling

If you are concerned about your own gambling habits or those of someone close to you, we encourage you to seek help immediately. More information is available on the Responsible Gambling us.

8Privacy and Data Protection

Protecting your personal data is 368mega's top priority. The full policy on how we collect, use, and protect your data is available in Privacy Policy which forms part of this agreement.

• Your personal data is collected solely for platform operations and legal compliance purposes
• All data is stored with high-level encryption and cannot be accessed by unauthorized parties
• 368mega does not sell or rent your personal data to third parties for marketing purposes
• You have the right to request access, correction, or deletion of your personal data, subject to applicable legal requirements
• All communications between your device and 368mega's servers are protected with 256-bit SSL encryption

9Account Closure and Suspension

9.1 Account Closure at Player's Request

You may close your account at any time by contacting our customer support team. Before closure, all active rollover requirements must be fulfilled, and any eligible balance will be returned to you within 5 business days.

9.2 Account Closure at 368mega's Discretion

368mega reserves the right to suspend or close any account without prior notice if:

• There is suspicious or potentially fraudulent activity
• Player violates any provision under these terms
• Identity verification request not fulfilled within the stipulated period
• There is a legal compliance requirement or directive from the authorities
• Player found to be under 18 years of age

10Disclaimer and Limitation of Liability

368mega provides its services on an "as-is" basis without any express or implied warranties. While we make every effort to ensure uninterrupted platform operation, we cannot guarantee 100% uptime at all times.

• 368mega is not liable for any losses arising from technical disruptions beyond our control
• Players are responsible for ensuring that online gambling is legal in their area of residence
• 368mega is not liable for any financial decisions made based on gambling activity on this platform
• Our liability is limited to the total amount deposited by the player in the event of any claim

These Terms and Conditions are governed by the laws applicable in the jurisdiction where 368mega is registered. Any disputes will be resolved through negotiation first, followed by arbitration if necessary.

11Contact Us

If you have any questions, concerns, or complaints regarding these terms and conditions or any aspect of 368mega's services, our team is available to assist you at any time.

For inquiries related to Responsible Gambling, Privacy Policy or FAQ, please visit the relevant page for more details.