At 368mega, your privacy is not merely a legal obligation — it is a core part of our deepest commitment to every player. This document transparently explains how we collect, use, store and protect your personal information.
Six layers of protection we use to safeguard every member's data and personal information
All data transmitted between your device and 368mega servers is protected with 256-bit SSL encryption – the same standard used by leading banks in Malaysia.
Your personal data is stored in secured data centres equipped with physical and digital access controls. Only authorised staff can access sensitive information using multi-factor authentication.
368mega never sells, rents or exchanges your personal data with third parties for marketing or commercial purposes. Your data belongs entirely to you.
Our security systems undergo regular independent audits by qualified third parties. Any vulnerabilities discovered are promptly remedied according to standard security protocols.
The 368mega app for Android and iOS comes with additional security layers including biometric authentication, local data encryption and unrecognised device detection.
Our AI-powered threat detection system monitors all account activity 24/7. Any unusual or suspicious activity is detected and addressed immediately before damage occurs.
This Privacy Policy ("Policy") describes how 368mega collects, processes, stores and protects the personal information you provide to us when using our platform, website or mobile app. By using 368mega's services, you agree to the practices described in this Policy. Please read it carefully and contact us if you have any questions.
Important Note: This Privacy Policy is to be read together with Terms and Conditions 368mega. Both documents together form the complete agreement between you and our platform.
368mega collects personal information necessary to provide safe, fair and quality services. We only collect data that is genuinely required and do not collect information irrelevant to the platform's operations.
| Data Type | Example | Time Collected |
|---|---|---|
| Identification Information | Full name, date of birth, IC number | During registration & KYC |
| Contact Information | Email, phone number | During registration |
| Financial Information | Bank account number, bank name | During withdrawal request |
| Verification Documents | Copy of MyKad, bank statements | During KYC process |
| Login Information | Username, password (encrypted) | During registration |
When you use the 368mega platform, our systems automatically record certain technical information for security and service improvement purposes:
Every piece of data we collect has a clear and legitimate purpose. 368mega does not use your data for purposes beyond the scope stated below without obtaining your explicit consent first.
368mega does not use your data for third-party advertising or to build commercial profiles for purposes unrelated to our casino services.
368mega does not sell, rent or transfer your personal data to third parties for marketing purposes. However, in certain situations we may need to share your data with the following parties to keep the platform running smoothly:
368mega will disclose personal information when required by law, court order or lawful directive from a responsible authority. We will notify you of any such disclosure as long as doing so is not prohibited by law.
All third parties receiving data from 368mega are bound by strict confidentiality agreements and must comply with security standards set by us.
We invest seriously in security infrastructure to ensure your data is always protected. Our approach uses a layered defense model that ensures no single point of failure can compromise overall data security.
In the event of any data breach affecting your personal information, 368mega is committed to notifying you within 72 hours from the date the breach is detected, in line with international best practices.
The 368mega website and app use cookies and similar tracking technologies to enhance user experience and ensure platform security. Below is a detailed explanation of the types of cookies we use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Enabling login, secure sessions and core platform functions | No – required for core functionality |
| Performance Cookies | Collecting anonymous data to understand how users interact with the platform | Yes – can be declined |
| Functionality Cookies | Storing your preferences such as language and display settings | Yes – but affects experience |
| Security Cookies | Tracking devices, preventing fraud and protecting your account | No – essential for security |
You can manage cookie settings through your web browser settings. However, disabling necessary or security cookies may affect your ability to log in or use certain features of the 368mega platform.
368mega fully recognises and respects your rights as the owner of your personal data. The following are the rights you hold regarding the personal information we store:
You may request a copy of all personal data we hold relating to your account within 30 days of the request date.
If any information we hold is inaccurate or outdated, you may request correction through your account settings or customer support.
You may request deletion of your personal data subject to applicable legal data retention obligations.
In certain circumstances, you may request that we limit how we process your personal data for specific purposes.
You may request your data in a machine-readable format for transfer to another platform where applicable.
You may object to the processing of your data for specific purposes such as direct marketing at any time without providing a reason.
To exercise any of the above rights, contact 368mega customer support team via live chat or email. We will respond within 30 days from the date the request is received.
368mega retains your personal data for as long as it is needed for the purposes stated in this Policy or for the period required by applicable law. Once data is no longer needed, it will be securely deleted using methods that ensure it cannot be recovered.
368mega is an adult entertainment platform that strictly prohibits use by individuals under 18 years of age. We do not intentionally collect, process or store any personal data relating to children.
If we discover that a child's personal data has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Parents or guardians who become aware that their child has registered with 368mega should contact us immediately.
If you suspect that a child has accessed the 368mega platform, please contact our support team immediately via live chat. We will respond within 24 hours.
368mega reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. When significant changes occur, we will:
Continued use of the 368mega platform after changes take effect is considered your acceptance of the updated Privacy Policy. We encourage you to review this page regularly.
If you have any questions, concerns or wish to exercise any of your privacy rights, our dedicated data privacy team is ready to assist at any time.
For more information on platform usage regulations, please read Terms and Conditions us. If you have other questions, visit the page FAQ us for immediate response.
Play with peace of mind knowing your personal and financial information is protected by the highest security technology. Over 50,000 Malaysian players already trust 368mega.